Delivery & Shipping Policy

ToolBelt (accessible via toolbelt.in) operates exclusively as a Software-as-a-Service (SaaS) cloud platform for automobile workshop and showroom management. All services, licenses, account permissions, and software deliverables are provided purely in electronic and digital format. No physical merchandise, packaged software media, printed manuals, or hardware devices are manufactured, packaged, couriered, or physically shipped by Sarvasv Technologies Private Limited (“we”, “us”, or “our”).

1. Nature of Digital Deliverables

All services provided under the ToolBelt brand result in digital deliverables, accessible via web browser and mobile interfaces:

• Cloud SaaS Platform Access: Multi-tenant, web-based management suite providing job card tracking, billing, invoicing, GST compliance, digital payments, inventory management, and reporting.
• Mobile & Responsive Web Interfaces: Responsive web application access optimized for mobile phones, tablets, laptops, and desktop computers.
• Digital Artifacts & Reports: PDF invoice generation, GST tax reports, inventory balance spreadsheets, and customer service history records.
• Integrations & Automated Communications: Automated customer communication links (SMS, WhatsApp, and email alerts) for job estimates and billing confirmations.

2. Delivery Mode & Channels

Digital fulfillment is executed instantly across our secure cloud infrastructure:

• Cloud Provisioning: Account activation and workspace provisioning on toolbelt.in.
• Electronic Communications: Onboarding credentials, activation instructions, and transaction invoices dispatched via email and SMS/WhatsApp to the authorized registrant.

3. Fulfillment Timelines

• Instant SaaS Activation: Once registration and subscription authorization are completed, workspace permissions are enabled immediately in our automated cloud environment.
• Demonstration & Assisted Setup: Where requested, guided onboarding and workflow demonstrations are scheduled and conducted digitally via video conferencing or remote screen sharing.

4. Non-Receipt of Digital Access

If you have subscribed or registered but have not received your account confirmation or onboarding email within the expected timeframe:

1. Check your spam, junk, or promotional email filters for messages originating from toolbelt.in or sarvasv.in.
2. Verify that the mobile number and email provided during onboarding were accurate.
3. Reach out through our contact form referencing your workshop name and phone number. Our technical team will verify and resolve access promptly.

5. Data Residency & Regional Access

ToolBelt is designed, hosted, and maintained in accordance with Indian regulatory and data sovereignty standards. Primary application servers and database environments are hosted securely in India.

6. Corporate Entity & Inquiries

ToolBelt is a commercial software brand operated by: